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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chuck Lusk

April 25, 2025

5  out of  5
rating by Chuck Lusk
"Awesome group of people to work with even when I’m not the easiest to deal with. Thanks for always taking care if my needs"
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Willian Montenegro

April 23, 2025

5  out of  5
rating by Willian Montenegro
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Millie Leung

April 22, 2025

5  out of  5
rating by Millie Leung
"I’ve been with this office for over 7 years. Crescent has especially been helpful. She’s always professional and communicative, going above and beyond to get me the information and best rates. Thank you."
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Neil Robison

April 16, 2025

5  out of  5
rating by Neil Robison
"We recently switched all of our insurance coverage to State Farm Last year. The entire office has been great to work with the past year. We recently made some adjustments to our policies and Crescent the office Manager was very helpful and informative in getting everything done efficiently. They are a very friendly and professional office. I would highly recommend this office if you are looking to add, bundle insurance policies."
We responded:
"Thank you, Neil, for your kind words! Crescent is a tremendous asset to our agency. We appreciate you choosing Sonia Cortez State Farm and value your business!"
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Jo Clark

April 14, 2025

5  out of  5
rating by Jo Clark
"Very helpful over the phone and in person. Also, very knowledgeable."
We responded:
"Thank you Joe for the opportunity to help you with your insurance needs!"
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The Truth

April 11, 2025

1  out of  5
rating by The Truth
"ONE WORD UNPROFESSAL!!!!!"
We responded:
"Hi, I’m not sure who you are, but if you are a client of our office, we’re truly sorry to see a negative review. We take pride in our customer service, as reflected in our over 300 positive Google reviews from satisfied clients. We genuinely want to understand your experience and see how we can assist you. Please reach out to my office at 360-851-1333, and let’s work together to resolve any issues. Thank you for your feedback."
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Kristie L Herman

April 4, 2025

5  out of  5
rating by Kristie L Herman
"We recently worked with Crescent at State Farm on our new home insurance, and the experience was nothing short of excellent. Crescent was incredibly responsive and made the entire process quick and seamless. Everything was handled with professionalism and efficiency, and we truly appreciated how smooth and flawless the transaction was from start to finish. Highly recommend working with Crescent if you’re looking for someone who gets things done right and fast!"
We responded:
"Thank you, Kristie! Crescent is a tremendous asset to my agency. We truly appreciate your trust and business at Sonia Cortez State Farm Agency!"
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Emily Robison

April 1, 2025

5  out of  5
rating by Emily Robison
"We recently switched all of our insurance coverage to State Farm. Nitya Krishnan was very knowledgeable and helped us tailor the polices to our needs and budget. She answered all of our questions and communicated in whatever way we needed, email, text and in person. I would highly recommend working with the agents at this office. Thank you, Nitya!"
We responded:
"Thank you, Emily, we value your business and the opportunity to help you with your insurance needs with State Farm Insurance."
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Larry Anderson

March 31, 2025

5  out of  5
rating by Larry Anderson
"Great help"
We responded:
"Hi Larry, Thank you so much for the 5-star review and for choosing Sonia Cortez State Farm Agency! We truly value your trust in us."
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Diane P

March 27, 2025

5  out of  5
rating by Diane P
"A wonderful informative meeting thank you very much."
We responded:
"Thank you, Diane, for the 5star review, thank you for choosing Sonia Cortez State Farm Insurance agency! We value your business! "
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Ana Munive

March 24, 2025

5  out of  5
rating by Ana Munive
"Un excelente lugar muy amables y responder a todas tus preguntas lo recomiendo mucho"
We responded:
"¡Muchas gracias, Ana, por tus amables palabras y por elegir la agencia de Sonia Cortez State Farm! Apreciamos tu confianza en nosotros."
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Aaron and Rian

March 21, 2025

5  out of  5
rating by Aaron and Rian
"Crescent has been more than helpful and great to work with."
We responded:
"Thank you, Aaron, for your kind words and for choosing Sonia Cortez State Farm Agency. We truly value your business!"
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Chris Morgan

March 21, 2025

5  out of  5
rating by Chris Morgan
"Recently moved to the Black Diamond area and so far, the customer service we have received from Sonia Cortez Kohl - State Farm Insurance Agent has been great! Very friendly and knowledgeable with some issues we had. Communication is great and would highly recommend for any insurance needs!"
We responded:
"Thank you, Chris, for your kind words and for choosing Sonia Cortez Insurance Agency. We truly value your trust in us!"
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Katie Cloud

March 13, 2025

5  out of  5
rating by Katie Cloud
"The team here is amazing. They are always so positive, helpful and timely. I always know that when I call with questions or needs, they will be able to help me."
We responded:
"Thank you so much for your kind words, Katie! We're thrilled to hear that our team is able to meet your needs with positivity and efficiency. Thank you for choosing Sonia Cortez State Farm Agent—we truly appreciate your trust and support! -Sonia"
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Nicolas Brown

March 10, 2025

5  out of  5
rating by Nicolas Brown
"Crescent was extremely friendly, knowledgeable, and eager to find plans that would benefit me."
We responded:
"Thank you so much for your kind words, Nicolas! Crescent is an invaluable asset to my agency. I also want to thank you for choosing Sonia Cortez State Farm Agency—we truly value your business!"
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Maria Bahlenhorst

March 8, 2025

5  out of  5
rating by Maria Bahlenhorst
"We have had the greatest experience! Crescent has made this as easy as it could possibly be! Highly recommend!"
We responded:
"Thank you so much for your kind words, Maria! Crescent is an invaluable asset to my agency. I also want to thank you for choosing Sonia Cortez State Farm Agency—we truly value your business!"
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One Day at a Time

March 4, 2025

5  out of  5
rating by One Day at a Time
"The agents at this agency are personable and willing to explain your policies. Thank you for your friendly services."
We responded:
"Thank you so much for the kind review! I'm glad to hear that you had a positive experience and felt comfortable with the explanations of your policies. Thank you for choosing Sonia Cortez State Farm Agent—I truly appreciate your trust and am here to help anytime! -Sonia "
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raj malla

March 4, 2025

5  out of  5
rating by raj malla
"She is very good and she does make sure to give the right and reasonable quote and answer any question clearly. Thanks for helping me out on getting my auto and home insurance"
We responded:
"Thank you for your kind words and for choosing Sonia Cortez State Farm Agency. We truly value your business!"
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Jenna Bahlenhorst

February 28, 2025

5  out of  5
rating by Jenna Bahlenhorst
"Very knowledgeable, professional, and efficient. Highly recommended!"
We responded:
"Thank you, Jenna, for your kind words and for choosing Sonia Cortez State Farm Agency. We truly value your business!"
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Racheal Psachos

February 28, 2025

5  out of  5
rating by Racheal Psachos
"Crescent was helpful and spent the time it took to gain a lifetime customer !"
We responded:
"Thank you, Racheal, for your kind words and for choosing Sonia Cortez State Farm Agency. We truly value your business!"
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Annette Brush

February 25, 2025

5  out of  5
rating by Annette Brush
"Sonia Cortez Kohl is very knowledgeable, kind and patient and always accommodates your insurance endeavors no matter how simplistic or complex the task at hand entails. We have been with State Farm 20 plus years and appreciate the team members attitudes. Thank you for being the top notch insurance providers!! We appreciate your services!!"
We responded:
"Thank you, Annette, for your kind words and for choosing Sonia Cortez Insurance Agency. We truly value your business!"
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Diamond Village OA

February 23, 2025

5  out of  5
rating by Diamond Village OA
"Very informative. Sonia, the agent, introduced me to an Umbrella Policy, something I had never heard of before our meeting. It adds protection to my assets. Like a good neighbor, State Farm is there."
We responded:
"Thank you so much for your trust in our State Farm office! "
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Shweta Jain

February 22, 2025

5  out of  5
rating by Shweta Jain
"Amazing service for businesses. I highly recommend this state farm branch for all your insurance needs."
We responded:
"Thank you so much, Shweta, for your kind words and for choosing Sonia Cortez State Farm Agency. We truly value your business!"
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lachinaaa 98

February 18, 2025

5  out of  5
rating by lachinaaa 98
"I have been this them for about 10 years now & have never had an issue. Sonia & her team have always been willing to help me with any issue or a question that I have. I highly recommend them."
We responded:
"Thank you so much for your kind words and for choosing Sonia Cortez State Farm Insurance Agency. We truly value your business!"
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Kayla Hermsen

February 17, 2025

5  out of  5
rating by Kayla Hermsen
"Today, Crescent from State Farm called me, and I was really impressed with how kind and helpful she was. She took the time to answer all of my questions thoroughly."
We responded:
"Thank you, Kayla, for your kind words and for choosing Sonia Cortez State Farm Insurance Agency. We truly value your business and trust. Crescent is a tremendous asset to our agency!"
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Jackie Lomeli

February 14, 2025

5  out of  5
rating by Jackie Lomeli
"Sonia es muy amable y eficiente. Ayuda mucho la Informacion Que provee especialmente Que habla español. Y le gusta ayudar a su comunidad!!"
We responded:
"Thank you, Jacky, for the kind words and for choosing Sonia Cortez State Farm Agency! "
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Beth DeRoche

February 14, 2025

5  out of  5
rating by Beth DeRoche
"Great team, wonderful people and very helpful! Can't recommend them highly enough!"
We responded:
"Thank you, Beth, for your kind words and for choosing Sonia Cortez State Farm Agency. We truly value your business!"
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George

February 13, 2025

5  out of  5
rating by George
"Crescent was absolutely great to work with! She was able to get us a wide range of insurance quotes very quickly, and walked us through the benefits of each one. She was respectful of our choice and helped us get the right coverage for our situation. Highly recommend!"
We responded:
"Thank you, George, for your kind words and for choosing Sonia Cortez State Farm Agency. Crescent is a tremendous asset to our team!"